SealDIVE Inbox 中文版

Terms of Service — SealDIVE Inbox

Effective date: 13 November 2026

  1. What it is. SealDIVE Inbox is a customer-service tool operated by Seal DIVE 海豹潛水 (New Taipei City, Taiwan) for its own staff and authorised testers to read and answer Instagram and Facebook messages and comments sent to Seal DIVE's Instagram professional account and Facebook Page.
  2. Who may use it. Only people who are allowed to manage the connected Instagram professional account or Facebook Page. You sign in with your own Facebook account and must keep it secure. Authorised Meta reviewers may connect eligible test assets they manage to evaluate the same features.
  3. Acceptable use. Replies must be genuine customer service. No spam, no unsolicited promotion, no harassment, and you must follow the Instagram Community Guidelines, the Facebook Community Standards, the Meta Platform Terms and the Instagram and Messenger messaging policies (including the 24-hour reply window).
  4. Your data. How we handle personal data is described in the Privacy Policy. You can disconnect and delete your data at any time (instructions).
  5. Availability. The service depends on Instagram and Facebook and is provided “as is”. We may change or stop it at any time.
  6. Law. These terms are governed by the laws of Taiwan (Republic of China).
  7. Contact. +886 930 016 840 · shawn-hu01@hotmail.com

服務條款 — SealDIVE 客服收件匣

生效日期：2026 年 11 月 13 日

  1. 服務內容：SealDIVE 客服收件匣是海豹潛水（新北市）營運的客服工具，供本公司員工與授權測試人員查看、回覆傳到海豹潛水 Instagram 專業帳號與 Facebook 粉絲專頁的私訊與留言。
  2. 使用資格：僅限有權管理所連結 Instagram 專業帳號或 Facebook 粉絲專頁的人員。請以自己的 Facebook 帳號登入並妥善保管。經授權的 Meta 審查人員可連結其管理的測試資產，以評估相同功能。
  3. 使用規範：回覆必須是真實的客服內容；不得濫發、未經同意的推銷或騷擾；須遵守 Instagram 社群守則、Facebook 社群守則、Meta 平台條款與 Instagram、Messenger 訊息政策（含 24 小時回覆期限）。
  4. 個人資料：請見隱私權政策。你可以隨時中斷連結並刪除資料（說明）。
  5. 服務提供：本服務依賴 Instagram 與 Facebook，依現況提供，我們得隨時調整或停止。
  6. 準據法：以中華民國法律為準據法。
  7. 聯絡：0930-016-840 · shawn-hu01@hotmail.com